Question and AnswerCategory: Questionsserial number is used.
andy bradshaw asked 7 months ago

Trying to install my 2nd camera that has just been purchased and it come up with”there is an error” then “the serial number of this device has been used”.  It says to contact after sales, who don’t want to know or try to help.   Any ideas???

2 Answers
admin Staff answered 7 months ago

Please contact your camera seller

Cosmy answered 2 weeks ago

I`m trying to install the camera in different ways and I still receive the error” serial is used”. How this is possible (the camera was new) ?
Is there a way to write a new firmware with a new serial ?
I contacted the seller but I didn`t received any support.

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